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Privacy Policy

Last updated: December 15, 2025

Deep Cutts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Account Information

When you place an order, we collect:

  • Name and email address
  • Shipping address
  • Phone number (optional, for delivery notifications)

Payment Information

Payment details are processed securely by Stripe. We do not store your full credit card number, CVV, or other sensitive payment data. Stripe's privacy policy governs their handling of your payment information.

League Data

To create your custom cards, we access data from your fantasy sports platform (ESPN, Sleeper, or Yahoo), including:

  • League name and settings
  • Team names and manager names
  • Season statistics and standings
  • Matchup results and scores

Technical Information

We automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Referring website

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Generate your custom trading cards
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and services
  • Prevent fraud and ensure security

3. Third-Party Services

We share information with trusted third parties:

Stripe (Payment Processing)

Processes payments securely. See Stripe's Privacy Policy.

Fantasy Sports Platforms

We access ESPN, Sleeper, and Yahoo APIs to retrieve your league data. Your use of these platforms is governed by their respective privacy policies.

Analytics

We use analytics services to understand how visitors use our site. This data is aggregated and does not personally identify you.

Shipping Partners

We share your shipping address with our fulfillment partners to deliver your order.

4. Cookies

We use cookies to:

  • Remember your preferences
  • Maintain your session during checkout
  • Analyze site traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain your information as follows:

  • Order data: Retained for 7 years for tax and legal compliance
  • League data: Deleted within 30 days after order fulfillment
  • Account data: Retained until you request deletion
  • Analytics data: Aggregated and anonymized after 26 months

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

For California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

For EU/EEA Residents (GDPR)

EU residents have rights under GDPR including data access, rectification, erasure, and the right to lodge a complaint with a supervisory authority.

7. Data Security

We implement appropriate security measures to protect your information, including encryption in transit (HTTPS), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: privacy@deepcutts.com